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Which? product reviews redesign
Redesign
Which? Product Reviews
Client: Which?
Year: 2015-2017
Brief: Redesign
A three year program to migrate 250+ product categories (or a little over 8000 product reviews) to an omniscreen optimised platform that our Members would rate as a ‘best buy’ experience (ie they’d rate it 70-75% in terms of satisfaction). As well as an uncluttered, elegant and contemporary flat-design style interface we have delivered - along the way - the following features: ‘when to buy’ and ‘where to buy’ data, a comparison engine, and near full market coverage of products with elastic search filtered category listings.
Which Product reviews redesign
Which Product reviews redesign
Which Product reviews redesign
Which Product reviews redesign
Which Product reviews redesign
RESULTS

Overall satisfaction - 76%

Easier to find the right product - 73%

Look & feel - 77%

Satisfaction rating - 5 stars

Which Product reviews redesign